I am emailing this comment to you personally so that AA could improved be capable to inspire staff to generally be much more courteous when things go Erroneous.Customer service may make such a variance for anyone using your service.
i necessary to be in chicago on the aforementioned time 10:03pm and so i contacted Yet another airlines (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight back again. i would love a refund for the entire return flight and also the booked favored seat of 16F
I are touring with American Airlines for a few years now and am now pretty stunned at a the latest event. I'd just gotten back again from holiday to see that my suitcase was lacking. American Airlines advised me I was purported to get it again the next day, yet I only got it two days afterwards and found that my suitcase were ripped open and wrecked.
Our Good friend experienced now missed her overall shift at operate and we ended up extremely upset. Her cell phone was operating lower as we experienced put in the entire afternoon over the cell phone together with her along with the Airways examining in on our son. She was explained to to attend, so she did.
When we finished under-going Immigration and Customs and baggage and we experienced GREAT issue acquiring the 1 AA Shopper Service person who was very hard to handle regarding the arrangements with the evening and future early morning. We figured out that there have been no resort rooms offered. At 11.forty five pm he eventually gave us a voucher for the 9AM flight the subsequent morning plus a $12 voucher for food.
Me and my spouse had to deal with a routine maintenance problem at the airport, traveling from JFK to MIA (AA2299),as a result of which we needed to change the flight .Immediately after outlining the issue for the red jacket AA personnel, the flight was adjusted, and we had been guaranteed to be seated within the first class as we were imagined to on the first flight (my wife is heavily Expecting).
Acquiring just accomplished (three/18) a flight from Miami Airport to Philadelphia, we uncovered which the service while in the Miami Airport by the American Airline folks wasn't consistent with successful or Experienced service. We got incorrect directions to our Check out-in site, then again when we experienced to get in line for the security Examine. We have been sent to the incorrect site for that purpose.
Okay…I not long ago bought a ticket to fly solo to discover my family! YAY…. I study the fantastic print, and clicked on all baggage charges to find out if there can be any.
I am unhappy to convey I'm upset in American Airline’s handling of this issue. We in no way been given our baggage right up until late in the working day on March 13th. So as to add insult to injury we were charged $25 per bag by American Airlines for our return flight residence Despite the fact that we didn’t pay back to check our luggage on the way in which into the Virgin Islands.
my flight 5151 from savannah to charlotte 405pm was delayed for 4 one/two hrs having a flat tire no tire on the savannah airport to repair it so we needed to look forward to the subsequent fight from charlotte to convey the tire to us after which you can we experienced to attend again for an additional flight to bring the Device to restore the tire . we were being informed for making our on reservation for new tickets and still after we named in there was no info of a delay my irritation level is overwhelmed, laura a AA staff made an effort to help and got really disappointment simply because she had a hard time location me and my loved ones collectively I used to be instructed to have a seat and she or he would consider later on right after helping other purchaser at that time I felt like I did not make any difference after emotion which i was not essential I ask for two meal ticket so we could consume because if flight wasn't delayed I would've be dwelling for supper at 7pm in Cleveland ohio I have not taken this airline ahead of you should enable it to be suitable and exchange two round excursion ticket
On our past journey the leg in the vacation from lax to Dallas was the worst I’ve ever had .The seating was so restricted I could not read through a magazine because of the tightness in the seating I feel the aircraft helpful hints was an A 320 ,please Make contact with me there are a couple matters regarding the service usually,thank you, Brian Galbally
You see a closely connected illustration of this with American Airways. I recently took a trip and they hardly ever obtained me to my spot.
I'm 62 years old, and was over a flight from Orange County, Ca to Jacksonville, NC. All went well right until I arrived at Charlotte,NC. Because I had wheel chair assistance I was helped if not I believe I would not happen to be. After two flight had been cancelled on that night I wasn’t actually sure what I'd do. But due to the kindness within your staff members they wheeled me to buyer service equally situations, And at last on receiving the news that One more flight wouldn't be scheduled right until the morning with the 3rd they manufactured guaranteed I'd a motel compensated for by american Airways which I very much appreciated. Becoming by itself was somewhat Frightening, but I manufactured it by, and managed to get back into the airport at 5:30 the following morning. And once again this flight was cancelled at the same time. At this time I arranged to only go to another city. On getting on that flight there was a electrical fireplace in the cabin of the plane, and soon after currently being from the air for around 10 minutes it absolutely was circled and we ended up taken off the airplane in a very hurry.
I'm writing to tell you of my Awful encounter flying on American Airlines. Initial off, I was verified on flight # 1696 from New Orleans to Chicago for just a five:fifteen departure on 7/nine/07. As you can imagine after several improvements to this departure time with little or no interaction from an Airline representative concerning the delay (until the flight time elapsed and no updates were being built) I inquired and acquired the delay was a immediate result of inclement weather. On arrival to Chicago’s O’Hare Airport, I uncovered that right after presenting to my departure gate for my connection, that the flight # 4169 departed underneath 20 minutes previous to my arrival on the gate.